Create monthly starting position ticket for support ops

Your monthly upload tasks go untracked, causing missed data updates and last-minute firefighting for support ops. Receive a pre-filled ticket so support ops can triage the work same day.

Overview

Monthly uploads often miss oversight when no ticket exists, forcing program coordinators into firefight mode. This flow creates a pre-filled support ticket at the start of every month so ops staff can triage and finish the upload the same day.