Create monthly SLA ticket for report owners automatically

Your monthly SLA reports run unassigned, so owners lack context and miss reviews. The workflow creates a prepared support ticket for the configured owner so reviews happen before SLA lapse.

Overview

Monthly SLA items slip if owners have no assigned task; this flow creates a ready-to-action ticket with a due date and assignee so reviews are completed on schedule. You’ll have tickets assigned within hours of the monthly run, reducing late responses before SLA windows close.