Create missing POC user and notify onboarding team
Create missing POC user and notify onboarding team
Your onboarding webhooks arrive without a matching POC user record, causing project setup to stall and blocking provisioning. Create or confirm POC accounts automatically so provisioning proceeds same day.
Overview
Onboarding stalls when point-of-contact accounts are missing, forcing manual handoffs and delaying provisioning. This workflow confirms or creates POC users automatically and notifies downstream steps so provisioning continues same day and engineers receive access without waiting.