Create merchant review records and notify ops channel
Create merchant review records and notify ops channel
Your merchant webhook payloads arrive unstructured, leaving reviewers without merchant context for triage. You receive structured case records plus a channel alert so coordinators can triage the same day.
Overview
Inbound merchant review payloads often land as opaque messages that demand manual lookups and slow triage. This flow converts those payloads into searchable case records and pings your ops channel so coordinators can prioritize and act the same day.