Create matter note and email client upon intake
Create matter note and email client upon intake
You get intake submissions with no structured matter history, leaving paralegals and counsel without context. It logs a file note and emails the client so paralegals can triage same day.
Overview
Intake submissions that lack structured notes slow down triage and frustrate clients; this flow ensures every intake becomes a filed note and triggers a client confirmation. Your paralegals and the managing attorney get context immediately and clients hear from you same day.