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Create loyalty payment from reservation note before arrival

Create loyalty payment from reservation note before arrival

Your reservation notes can hide loyalty redemptions, leaving billing unaware and causing folio mismatches. It posts the payment to the reservation so billing staff see the charge before arrival.

Create loyalty payment from reservation note before arrival

Overview

When guests redeem loyalty points, accounting and front desk often miss the entry and folios fall out of balance. This flow finds redemption notes, parses the amount, and posts a loyalty payment to the reservation so billing staff see the correction before check-in.

Create loyalty payment from reservation note before arrival