Create lead message records from webhook replies for reps
Create lead message records from webhook replies for reps
Your incoming webhook reply messages lack linked lead context and leave reps without conversation history before outreach. Add replies to lead records so teams act on context for same-day follow-up.
Overview
Inbound replies often arrive without linked lead context, forcing reps to hunt for prior messages and slowing outreach. This flow captures replies into lead and history records so reps have conversation context and can act within minutes.