Create lead and notify assigned seller from incoming chat
Create lead and notify assigned seller from incoming chat
Your incoming chat enquiries lack routing and lead logging, delaying seller follow-up and losing conversation context. You get logged leads and assigned sellers so reps can follow up within minutes.
Overview
When chat leads aren't routed and logged, sellers waste precious minutes and prospects go cold. This flow captures inbound chats, assigns an available seller, logs the lead, and notifies the customer so reps can act within minutes.