Create lead and call log from inbound call

Your inbound calls arrive without CRM context, forcing reps to recreate contacts and miss history. You get a lead, contact and call log created so reps can follow up same day.

Overview

When callers reach your phone system without CRM context, reps waste time recreating records and miss follow-ups. This flow captures the caller as a lead and contact, logs the inbound call, and attaches a call object so reps have full context for same-day outreach.