Create KB feedback records from tagged conversations now
Create KB feedback records from tagged conversations now
Your tagged support conversations with KB feedback go unrecorded, delaying fixes. This creates structured feedback records for coordinators so fixes are prioritized same day.
Overview
When agents flag conversations for knowledge-base review, those insights often remain buried in chat and never reach maintainers. This flow captures the feedback into a structured tracker with an AI summary so coordinators can prioritize updates and close gaps within the same day.