Create issue log rows from refund and return emails
Create issue log rows from refund and return emails
Your refund and return emails arrive untracked, causing triage delays. It logs qualifying messages to a shared issue sheet so agents can triage and resolve cases same day.
Overview
Emails about refunds and chargebacks are high-stakes and often slip through busy inboxes; this flow captures and classifies each qualifying message and writes a consistent, searchable row for triage. Support and billing staff get one central place to act, so cases are ready for resolution the same day.