Create intake rows from inbound calls for follow up
Create intake rows from inbound calls for follow up
Your inbound call records arrive unstructured, leaving schedulers without clear contact or appointment context. Capture contact and appointment details so coordinators can confirm care same day.
Overview
Messy phone intake means schedulers lack the context to confirm care bookings, which slows revenue and frustrates families. This flow captures every inbound call into a single intake sheet so coordinators see contact, appointment intent, and notes, enabling same-day callbacks and faster booking confirmation.