Create intake records from contract forms for support
Create intake records from contract forms for support
Your contract form submissions arrive unstructured and force coordinators to rekey details, slowing intake. The workflow delivers complete intake records to your case system so triage begins same day.
Overview
Unstructured contract submissions force coordinators to rekey and slow triage, increasing turnaround. This flow converts each submission into a complete intake record and posts it to your intake endpoint so coordinators can start triage the same day.