Create incident work items from channel reports for ops
Create incident work items from channel reports for ops
Untriaged channel issue posts leave marketing ops without tickets or preserved context. This creates tracked work items for ops so issues are triaged and context is kept within the same business day.
Overview
When campaign issues are buried in busy channels, marketing ops can't triage or preserve context, which slows fixes and risks missed deadlines. This flow turns qualifying posts into tracked work items so ops can act with full context and resolve issues within the same business day.