Create incident records from VLAN path request forms
Create incident records from VLAN path request forms
Your VLAN path request forms lack structured device context and cause manual lookups. It creates a structured incident record for each submission so engineers can triage same day.
Overview
When VLAN path requests arrive as freeform form responses, engineers waste time collecting device context and running ad-hoc checks. This flow converts each submission into a structured incident, runs device checks, and logs results so on-call teams can triage and act the same day.