Create inbound call records for intake and billing teams
Create inbound call records for intake and billing teams
You lose intake context when inbound client calls and voicemails remain only in your phone system. The workflow records each call to a shared call log so intake coordinators can follow up same day.
Overview
Inbound client calls often live only in the phone system, leaving intake and billing teams without context. This flow captures each inbound call into a shared call log so coordinators can act and reconciliations finish the same day.