Create hourly ticket state summary row in sheet
Create hourly ticket state summary row in sheet
Your ticket state counts aren't captured regularly, delaying triage and release decisions. Get consolidated state summaries for QA and engineering teams every hour.
Overview
When ticket state counts are missing or stale, QA and release planning lose momentum and decisions slow. This creates an hourly, time-stamped sheet row so quality managers and engineering leads get reliable state snapshots for triage within the hour.