Create hourly support tickets from external shared inbox
Create hourly support tickets from external shared inbox
Your external support inbox is polled manually and messages go untriaged, delaying responses. Create tickets hourly so coordinators receive triage-ready issues before the next hour.
Overview
Stop letting external inbox messages pile up and slow your triage workflow. Turn hourly polls into tracked, triage-ready tickets and immediate team alerts so coordinators receive issues within the hour and act faster.