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Create helpdesk contact automatically for new directory users

Create helpdesk contact automatically for new directory users

New directory users often lack helpdesk contact records, leaving support without access context. Creates a helpdesk contact so agents can triage and start onboarding within minutes.

Create helpdesk contact automatically for new directory users

Overview

When new users are added in your identity directory, support often lacks a contact record and context, which slows ticket handling. This flow creates helpdesk contacts instantly so IT and support can begin triage and onboarding within minutes.

Create helpdesk contact automatically for new directory users