Create guest add-on task from qualifying reservation events
Create guest add-on task from qualifying reservation events
Your qualifying reservation events for add-on services often lack an assigned owner, leaving guest relations without a clear pre-arrival task. Staff get assigned and prepared ahead of arrival.
Overview
When partner or add-on reservations arrive without an owner, guest relations scramble and pre-arrival prep is missed. This creates a structured pre-arrival task so guest relations and front desk have clear ownership and can prepare services ahead of arrival.