Create fulfillment ticket for paid additional page purchases
Create fulfillment ticket for paid additional page purchases
Your paid invoices for extra page purchases require manual verification before pages are added, delaying provisioning and increasing support load. It files a ticket so pages can be added the same day.
Overview
When customers buy extra pages, fulfillment shouldn't wait for manual checks — this flow creates a ticket immediately and includes customer and invoice context for the fulfillment coordinator. That reduces provisioning delays so pages can be added same day and support load is lowered.