Create follow-up tasks from inbound SMS replies for reps

Your inbound SMS responses to campaigns often arrive untracked, leaving rehash opportunities unworked and scheduling gaps. You get tasks assigned to the right owner so follow-ups happen the same day.

Overview

Inbound SMS replies are high-intent signals; without fast routing they become missed opportunities. This flow converts qualifying texts into owner-assigned tasks and alerts managers when a contact is unknown, so reps can book rehash appointments the same day.