Create follow-up tasks for flagged support chat messages
Create follow-up tasks for flagged support chat messages
When flagged channel messages hold lead or booking details, your reps miss timely outreach and scheduling. Capture those flags into a follow-up workflow so teams act on leads the same day.
Overview
When your team flags a conversation, this flow turns that flag into an actionable follow-up so reps and dispatchers never miss hot leads. It routes message context to downstream systems and enables same-day outreach and booking resolution.