Create follow-up leads from inbound patient SMS messages
Create follow-up leads from inbound patient SMS messages
Your patient SMS inquiries sit in telephony and aren’t added to intake workflows, causing delayed responses and lost bookings. They become triage-ready leads for coordinators to act on same day.
Overview
Inbound patient texts frequently live in telephony and never reach intake, delaying booking and conversion. This flow captures each SMS and turns it into a triage-ready lead so program coordinators can respond same day and keep schedules full.