Create follow-up checklist for 4-5 star customer feedback
Create follow-up checklist for 4-5 star customer feedback
Your 4-5 star feedback often sits unassigned, delaying gift fulfillment and customer outreach. This creates a checklist for your team so gifts are sent and customers contacted within 24 hours.
Overview
Positive feedback should trigger immediate, tracked follow-ups instead of languishing in an inbox. Turn every 4–5 star submission into an assigned checklist so fulfillment and outreach happen reliably within 24 hours.