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Create first shipment alert for assigned owner and channel

Create first shipment alert for assigned owner and channel

New customers' first shipments often arrive without an alert, causing reps to miss onboarding and delaying setup. Alerts route to the assigned owner and a channel so onboarding begins same day.

Create first shipment alert for assigned owner and channel

Overview

Missed first-shipment alerts create onboarding delays and extra manual follow-up. Route first-shipment events directly to the assigned owner and a team channel so onboarding actions begin same day and handoffs complete before SLAs lapse.

Create first shipment alert for assigned owner and channel