Create first-call intake records from inbound phone leads
Create first-call intake records from inbound phone leads
Incoming phone leads without intake records stall case setup and delay outreach. It captures caller details and creates intake records so coordinators can follow up same day.
Overview
When first-time callers from paid sources slip through without intake records, case setup stalls and outreach windows close. This flow captures caller context and creates intake records so coordinators can begin outreach the same day.