Create feedback records from chatbot responses for review
Create feedback records from chatbot responses for review
Your chatbot feedback is unstructured, leaving campaign managers without prioritized customer context. Add structured records so teams can review insights and act same day.
Overview
Unstructured chatbot feedback creates blind spots for campaign decisions and product improvements. This flow captures each submission and turns it into a structured feedback record so campaign managers and product analysts can triage insights and act the same day.