Create extension deal and associate to contact record

Your pause webhooks miss CRM context, so renewal dates and owner assignments are missing. The workflow creates a zero-dollar extension deal, links it to the contact, and records the new renewal date same day.

Create extension deal and associate to contact record

Overview

When subscription pauses arrive without CRM context, renewals get missed and support lacks ownership. This flow creates a zero-dollar extension deal, links it to the contact and license, and records the new renewal date so billing and support can act same day.

Create extension deal and associate to contact record