Create enquiry contact and case from form submissions
Create enquiry contact and case from form submissions
Your course enquiry submissions arrive without owner context, delaying bookings and leaving prospects cold. The workflow creates contacts and enquiry cases so coordinators can follow up same day.
Overview
Unassigned course enquiries cost bookings and waste coordinator time. This flow turns each form submission into a CRM contact, an assigned enquiry case, and an SMS list entry so your coordinators can respond same day and protect booking momentum.