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Create emergency contact records from updated worksheet rows

Create emergency contact records from updated worksheet rows

Your emergency contact worksheet updates leave cases without reachable contacts during incidents. Add those rows to a central emergency contact table so support agents can reach people same day.

Create emergency contact records from updated worksheet rows

Overview

When worksheet rows change without registered emergency contacts, your support agents can be blocked during incidents. This flow captures those contacts into a central emergency table and logs a case note if none exist, enabling same-day outreach and faster incident resolution.

Create emergency contact records from updated worksheet rows