Create email records from inbox messages to database
Create email records from inbox messages to database
Your inbound emails to a shared address arrive untracked and stall triage for operations staff. They become searchable records for coordinators and ops within minutes.
Overview
If inbound emails to a shared address aren't captured, requests stall and reporting becomes impossible. This flow logs every qualifying message into a searchable record so operations and program coordinators can triage and report on inquiries within minutes.