Create email intake record for inbound client messages
Create email intake record for inbound client messages
Your inbound client emails sit untracked in inboxes, scattering context and delaying follow-up. It logs messages to a shared worksheet so program coordinators can triage and respond same day.
Overview
Inbound client messages often sit in personal inboxes, delaying responses and losing context. This flow centralizes those messages into a shared worksheet so program coordinators can triage and respond same day, improving follow-up speed.