Create DNC ticket from outbound message, notify team
Create DNC ticket from outbound message, notify team
Your outbound DNC messages can go untracked, risking accidental outreach and extra remediation. Suppression is applied before the next campaign by capturing each request as a ticket and alerting RevOps.
Overview
When DNC requests arrive as outbound messages they must be processed quickly to avoid accidental outreach. This flow creates a tracked ticket and alerts your RevOps channel so suppression is applied within minutes and remediation is avoided before the next campaign.