Create deactivation request record from team thread automatically
Create deactivation request record from team thread automatically
Your deactivation request threads aren't tracked, forcing manual lookups and delaying subscription disables. You get a consolidated request entry so agents can triage and complete disables same day.
Overview
When deactivation requests are buried in team chat, agents waste time and student access may linger. This pipeline captures those requests into a tracked record so support ops can triage and complete disables the same day.