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Create dated unupdated ticket tab and alert team

Create dated unupdated ticket tab and alert team

Your unupdated ticket exports pile in email and break shift handoffs for support ops. The workflow creates a dated worksheet and posts team alerts for same-shift triage.

Create dated unupdated ticket tab and alert team

Overview

If exported support reports sit unread in email, shift leads lose visibility and tickets slip between shifts. This flow turns each export into a dated worksheet and pushes an immediate team alert so issues are triaged within the same shift.

Create dated unupdated ticket tab and alert team