Create daily SLA support cards for corporate teams
Create daily SLA support cards for corporate teams
Your corporate SLA exceptions go untracked, leaving on-call teams without prioritized cards. Get consolidated support cards posted so technicians can triage issues before the daily standup.
Overview
If corporate SLA exceptions aren’t posted, on-call teams lack visibility and escalations slip through. Run a scheduled daily trigger that posts consolidated items to your support workflow so technicians can triage before the morning standup.