Create customer record and remove stale entries from appointments
Create customer record and remove stale entries from appointments
Your free-call bookings aren't stored in a client list, causing manual lookups and missed outreach. Automatically add or update client records so coordinators can follow up the same day.
Overview
When free-call bookings bypass your client list, coordinators chase details and families wait for follow-up. This flow captures or updates client records and removes stale entries so intake staff can respond the same day and keep outreach timely.