Create customer contacts and send review invite via SMS

Your repair bookings lack normalized contact records, creating duplicates and unclear ownership for reps. You get standardized contacts and scheduled review requests so follow-ups occur within 24 hours.

Overview

If booking data lands without a usable contact, reps waste time reconciling duplicates and miss outreach windows. This flow creates normalized contact records and queues an SMS review request so follow-ups happen within 24 hours, improving rep readiness and local reputation.