Create CSM coaching audit rows in central sheet
Create CSM coaching audit rows in central sheet
Your CSM coaching tickets lack a single searchable audit, so feedback gets lost. Record completed coaching audits to a shared sheet so CSM leads can act same day.
Overview
Coaching notes and resolutions often disappear in ticket threads, slowing development of action plans. Capture completed coaching tickets into a single, auditable sheet so project managers and CSM leads have review-ready context and can act same day.