Create course completion records in CRM for learners
Create course completion records in CRM for learners
Your course completions arrive disconnected from learner records, leaving coordinators without completion data for outreach. Your team receives CRM completion records for same-day outreach.
Overview
Learner completions are only useful when tied to contacts and visible to CSMs. This flow captures completions into the CRM and links them to contact records, so program managers and CSMs can start outreach and reporting the same day.