Create course certificate issue ticket for expiring registrations
Create course certificate issue ticket for expiring registrations
Your registration cert links lack expiry dates, so schedulers can't confirm candidate eligibility. Coordinators receive tickets and updated records to fix issues same day.
Overview
Expired or untracked refresher certificates disrupt schedules and force last-minute rebookings. This workflow turns submitted cert files into extracted expiry dates, opens clear tickets and updates registration records so coordinators can resolve eligibility issues same day.