Create contact records from website chat and notify team

Your website chat submissions arrive without structured contact data, leaving reps unable to prioritize outreach. Create contact records and send a channel alert so reps can follow up same day.

Overview

Uncaptured chat leads create friction and slow response times for reps. This flow turns each chat submission into a contact record and posts a channel alert so reps have context and can follow up within minutes. It reduces manual entry and ensures outreach happens same day.