Create client case and send intake link for new deals
Create client case and send intake link for new deals
Your deal stage change doesn't create a client case or intake record, leaving intake coordinators without contact context. Create the case and send the intake link so clients complete forms same day.
Overview
When a deal reaches intake-ready, you should instantly create the client case, assign the right attorney, and deliver the intake link so clients can act same day. That shift gets intake coordinators and billing staff ready before the first meeting and reduces manual setup time.