Create churn record for customers entering unpaid status
Create churn record for customers entering unpaid status
Your subscriptions can move to unpaid without an auditable record, delaying collections and masking churn reasons. Capture unpaid events and alert billing so you can act the same day.
Overview
When subscriptions slip into unpaid, collections stall and churn visibility weakens. This flow records each unpaid event and pings billing so recovery work begins the same day, preserving revenue and actionable churn insights.