Create chatbot analytics records to feed campaign reports
Create chatbot analytics records to feed campaign reports
Your chatbot transcripts arrive as raw text and leave conversational metrics untracked. Receive structured sentiment, topic, and duration entries for same-day campaign reporting.
Overview
If chatbot transcripts stay as raw text, you miss conversational trends and slow campaign optimization. This flow captures sentiment, quality, topic, and duration and writes them into a central analytics table so campaign teams can act on insights the same day.