Create chargeback record and add dashboard row for ops
Create chargeback record and add dashboard row for ops
Untracked chargeback webhooks fragment your dispute queue and force reps to reconcile details. It logs a normalized chargeback record and adds a dashboard row so reps can triage same day.
Overview
Chargebacks that arrive via webhook often create manual work and slow dispute triage; this flow captures the event, creates a normalized case, and surfaces it in your ops dashboard. Support ops can triage disputes same day and avoid investigation delays.