Create change request records from program support forms
Create change request records from program support forms
Your session change requests arrive unstructured, delaying tutor scheduling and session continuity. They become structured triage records for program coordinators to act on same day.
Overview
Uncaptured change requests create last-minute scheduling chaos for tutors and families; this flow captures every cancellation or reschedule as a clear request record and routes it for immediate triage. Coordinators receive dates, reason, and contact context within minutes so sessions are updated before the next tutoring slot.