Create categorized support records from new support emails
Create categorized support records from new support emails
Your support inbox hides billing, bug, and partnership asks, causing inconsistent tracking. Triage happens the same day when messages are captured and categorized into a shared request database.
Overview
Inbox requests often arrive unstructured and untracked, letting urgent billing or bug reports slip through. This flow captures every qualifying support email, classifies it, and creates a shared request record so coordinators and engineers can triage the same day.