Create cancellation cases from dealer web forms with files
Create cancellation cases from dealer web forms with files
Your cancellation web submissions aren't logged as cases, delaying refunds and dealer callbacks. It creates cases and attaches files automatically so reps can triage same day.
Overview
Dealer cancellation forms often arrive untracked, which slows refunds and dealer outreach and creates manual triage work. This flow captures each submission as a Case with attached documents and routes it for same-day triage, reducing handoffs and accelerating refund processing.